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Compliance with ISO 17100 and ISO 18587 is a mark of quality and professionalism in the translation industry. These standards set clear requirements—and evidence is key to demonstrating conformity. For ISO 17100, evidence includes: Qualified linguist records (education, experience) Documented translation workflows and processes Client project briefs and agreements Bilingual revision logs by a second […]

AI-powered translation tools have transformed the language industry with speed and cost-efficiency. Yet, despite these advances, human translations remain irreplaceable—especially when accuracy, emotion, and cultural nuance are critical. AI can handle simple, repetitive text, but it often misses context, tone, humor, idioms, and cultural sensitivity. In legal, medical, literary, and marketing content, even minor errors […]

In the translation industry, handling customer complaints with transparency and professionalism is crucial to maintaining trust and long-term relationships. A standard complaint resolution procedure ensures consistency and accountability. The process begins with acknowledging the complaint promptly, usually within 24 hours. The issue is then logged and assigned to a project manager or quality supervisor for […]

In the translation industry, quality assurance (QA) is essential to ensure accuracy, consistency, and cultural relevance. A robust QA process goes beyond simple proofreading—it involves multiple layers of review and validation. The first step is bilingual review, where a second linguist checks the translation for grammar, terminology, and tone. Next, automated QA tools scan for […]

Choosing the right translator is critical to delivering accurate, culturally relevant content. The best translators aren’t just bilingual—they combine linguistic skill with subject-matter expertise. Start by checking language proficiency in both source and target languages, including grammar, tone, and idiomatic usage. Next, assess their domain knowledge—a legal, medical, or technical document needs a translator familiar […]

Delivering high-quality translations requires more than language fluency—it demands a structured, reliable process. A well-established translation quality process ensures accuracy, consistency, and cultural relevance. It begins with project scoping: understanding the source content, target audience, and industry-specific terminology. The next step is assigning the task to a qualified translator with subject-matter expertise. Post-translation, a second […]

Artificial Intelligence is revolutionizing the translation industry, making processes faster, more cost-effective, and scalable. Tools like neural machine translation (NMT), powered by AI, can instantly translate vast volumes of text, improving efficiency for routine or high-volume content. However, while AI excels at speed and pattern recognition, it still struggles with cultural nuances, tone, and context—areas […]

The translation industry is set for transformative growth over the next decade, driven by globalization, AI, and rising multilingual content demands. Neural machine translation (NMT) and AI tools will continue to advance, streamlining workflows—but human translators will remain crucial for legal, medical, and creative content that requires cultural nuance. Specialized translation in sectors like life […]