Job Description

Position Description:    

·        Serve as a liaison between Regional Director of Operations (RDO) and Rehab Tech/Aide Support

·        Works directly with (RDO) and Human Resources (HR) in the recruitment process for Rehab Tech/Aide positions

o   Assist with the preparation and processing of Payroll for Rehab Tech/Aides.

o   Ensure timely and accurate reporting of hours worked and resolve discrepancies as needed.

·        Works directly with (RDO) to monitor and maintain clinic schedules to ensure compliance with staffing requirements, including:

o   A minimum of two personnel present in the clinic at all times.

o   Adherence to the 0.3 FTE ratio for Rehab Tech/Aides and Clinicians.

o   Address scheduling conflicts and ensure adequate coverage during absences or peak times.

·        Works directly with (RDO) assist with the completion and monitoring of compliance-related tasks in ADP.

o   Ensure all required documentation and processes are accurately completed and submitted within deadlines.

o   Conduct routine audits to verify compliance with company and regulatory standards.

·        Manages EMR schedule templates by assisting with requests to update therapist schedules in Raintree.

·        Assists the (RDO), Director of Clinical Administration (CAD) and Administrative Data Analyst, as necessary.

·        Provide support for outcome measures by answering related support tickets and collaborating with the Administrative Data Analyst to monitor incoming questions and trends.

·        Assist the Administrative Data Analyst in preparing and distributing weekly reports for outcome measures and MIPS data, ensuring accurate and timely communication.

·        Complete assigned special projects including but not limited to Pending MD, PT2MD and Future Evaluation reporting.

·        Effectively and compliantly, facilitate communication to clinics and staff in person, on phone, and through electronic formats.

·        Practice confidentiality and privacy protocols in accordance with Company policies and HIPAA requirements.

Pay: $24.04 - 26.44/hour (based on experience)

Requirements

• This position requires a minimum of two (2) years of healthcare experience, preferably supporting physical therapy or other retail healthcare practice environments.
• Qualified candidates will possess excellent organizational and time management skills, strong interpersonal and communication abilities, and the capacity to work both independently and collaboratively in a fast-paced environment.
• Prior Raintree system experience is preferred.
• Strong knowledge of Windows based office technologies (Word, Excel, PowerPoint, Outlook, etc.) is required.
• The candidate must demonstrate a commitment to exceptional professionalism, confidentiality, attention to detail, initiative, and service to customers and must be able to embrace new challenges with confidence, curiosity, and an open mind.
• The candidate must have effective communication skills for accurate, concise, and organized verbal and written communication.
• Must be self-motivated with strong ability to work both independently and with teams.
• Candidate must possess desire and willingness to learn and have a good sense of personal responsibility and demonstrate the ability to thrive in a fast paced and demanding environment.

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